Hey hi!
I’m Yao, a Product Designer who’s passionate — in my colleagues’ words, a ball of energy — for teamwork and intellectual challenges. These days I’m designing customer-facing products and internal tools for fostering a healthy marketplace dynamics in trucking industry at Uber Freight.
With an entrepreneurial mindset, I have been working at tech corporations and small startups, helping cultivate design and collaborative culture. For the past 5 years, I have worked within mid-sized design teams, as well as being the solo designer in the organization, driving design process and delivering B2B solutions and consumer applications end-to-end. Connect with me or view my resume.
I put on different hats while going through product development process: Anthropologist, Experimenter, Storyteller, and Collaborator. With real-world professional experience and User-Centered Design degrees, I lead product design process from opportunity exploration, solution ideation, experimentation to implementation. In organizations that are new to design thinking, I collaborate, foster design culture and become the driving force with my PM partner, qualitative researcher, data scientist and engineering lead, when it comes to new product development.
If I’m not making things, you can find me playing Chinese Zither, practicing martial arts, or riding motorcycle.